Disability certification through KEPA now happens exclusively online, through the National Digital Disability Portal. For many people, especially those already going through a difficult period of health, the platform, the medical file, and the deadlines are one burden too many.
At Private KEP e-support we take over the entire electronic process, with discretion and respect: you focus on your health, we focus on the file. We serve clients in person in Ioannina and remotely throughout Greece.
What we handle
- Online application for disability assessment on the National Digital Disability Portal, with full preparation of the medical file in cooperation with your treating doctor.
- Application for extension or review of a KEPA decision, submitted in good time before the certificate expires.
- Application for a Disability Card.
- Application for the EFKA non-institutional care benefit.
- Application for a main disability pension.
- Issuance of a disabled parking card.
How working with us goes
- You contact us in person, by phone, or through the form; it can also be a family member acting for you.
- We organize the medical file: we tell you exactly which certificates are needed from your treating doctor and check that everything is complete.
- We submit the application electronically on the National Digital Disability Portal.
- We track its progress through the health committee examination and the decision, and afterwards we help with everything connected to it: benefit, pension, or cards.
What you will need
Typically: ID, AMKA (social security number), AFM (tax number), TAXISnet credentials (or an authorization), recent medical certificates and test results from your treating doctor, and any previous KEPA decisions. In every case we guide you step by step through exactly what your own situation requires.
When it is done
The application is submitted as soon as the medical file is ready. The examination date and the disability percentage decision belong exclusively to the KEPA health committees, and we do not second-guess them. What we make sure of is that no deadline is missed, especially for extensions, and that you hear about every development without having to chase it yourself.
We are a private service business, not a public authority and not KEPA itself. Our role is to stand beside you through the process, with order, confidentiality, and clear communication.
Frequently asked questions
My KEPA certificate expires soon. What should I do?
The extension application must be submitted before your current certificate expires, so that benefits tied to it are not interrupted. We take care of submitting the application on the National Digital Disability Portal in time, with your updated medical file, and we track the deadlines so you do not have to remember them yourself.
Can the whole process be done without coming to your office?
Yes. The application on the National Digital Disability Portal is entirely electronic, so we can work together by phone and by sending your documents, from anywhere in Greece. The only in-person step is your own examination by the health committee, once it is scheduled.
Who decides the disability percentage?
Exclusively the KEPA health committees, based on the medical file and the examination. We do not influence and do not predict the outcome. What we do is make sure your file reaches the committee complete and properly documented, in cooperation with your treating doctor, so the assessment is made with all the facts in hand.
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