e-support is changing the way you get served.

Yes, completely. Your documents are sent through an encrypted connection (SSL), and we follow strict protection procedures in compliance with GDPR. Your information is used only to process your service and is not shared with third parties without your consent.

You can send them by email, bring them to our office in Ioannina, or, if you prefer, we can call you and guide you step by step. If you don't have all the documents, we'll tell you which ones you need and how to get them.

No problem. We can talk by phone and guide you, you can send them another way (email, Viber, etc.), or you can stop by our office. The process adapts to whatever works best for you.

We usually start the same or the next business day. If urgent processing is required, note it in the form and we'll call you right away.

The duration depends on the organization involved (public sector, ASEP, ministries, municipalities, etc.). We take care of the steps without delay, track progress, and keep you informed at every stage.

In most cases, yes. With the appropriate authorization and the use of your TAXIS credentials, we can complete almost the entire process electronically, with no need for you to be there in person.

Only for processes that require it. Before requesting any authorization, we explain why it's needed, how it's used, and how long it remains valid.

You don't need to know anything in advance. Once you tell us which service you need, we give you a detailed list of the required documents and help you gather them easily.

The cost depends on the type of process and the processing time. Once we receive your request, we'll give you clear, detailed information, with no hidden charges.

Contact us through the form or by phone and we'll let you know if we can handle it, or point you toward the right service.