e-EFKA has moved almost all of its transactions online: certificates, clearances, benefits, and applications now go through its digital portal. In practice, though, the platforms, credentials, and terminology trip up many insured people, and one wrong step means lost hours or a pointless trip to a counter.
At Private KEP e-support we work inside EFKA’s digital portal every day and handle the paperwork for you, quickly and correctly, in person in Ioannina and remotely nationwide.
What we handle
- Individual Insurance Account: access to and printouts of your insurance history and stamps.
- Registration Certificate and employment history certificates for employees and the self-employed.
- Social security clearance certificate for any lawful use.
- Online application for sickness or workplace-accident benefit.
- Pension applications on e-EFKA: transfer of a main/supplementary pension after a death, main and supplementary disability pensions, the non-institutional paraplegia benefit.
- Online service requests and appointments with EFKA branches.
How working with us goes
- You tell us what you need, in person, by phone, or through the contact form.
- We review your case and tell you which documents or details are required.
- We complete the application or issue the document electronically.
- We deliver the result (electronically, by phone, or at the office) and, where there is a follow-up, we track the request’s progress.
What you will need
In most cases: AMKA (social security number), AFM (tax number), and TAXISnet credentials or an authorization. Certificates and benefits may need extra details (for example employer information or medical documents). We tell you exactly what applies to your case before we start.
When it is done
Certificates and clearances are usually issued immediately, the same day. Applications that go through the authority’s approval (benefits, pensions) follow e-EFKA’s timelines. We make sure the file is correct on first submission and keep you informed at every step.
We are a private service business, not EFKA and not a public authority. We take on your paperwork as your own people facing the agency.
Frequently asked questions
I don't have TAXISnet credentials, or I've forgotten them. Can you still help me?
Yes. Most e-EFKA services require TAXISnet credentials, but if you do not have them or cannot remember them, we walk you through issuing or recovering them and continue from there. Alternatively, with an authorization, we can act on your behalf wherever that is provided for.
What is the Registration Certificate and when do I need it?
It is the e-EFKA document certifying your registration details in the authority's registry (AMKA, insurance registry number, insurance details). It is frequently requested for new employment, by employers, and in other administrative procedures. We issue it electronically on the spot, without you having to visit a branch.
Can you book an EFKA appointment for me?
Yes. We submit an online service request or book an appointment at the branch that serves you, and we tell you the date and the documents you need to bring. That way you go once, prepared, instead of making repeated pointless visits.
Didn't find what you need?
Contact us and we'll guide you to the right service.